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NON-DISCRIMINATION NOTICE

Section 1557 of the Affordable Care Act (ACA)

Borrego Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Borrego Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex, sexual orientation, gender identity, and gender expression.

Borrego Health:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:

    • Qualified sign language interpreters

    • Written information in other formats (large print, audio, accessible electronic format, other formats)

  • Provides free language services to people whose primary language is not English, such as:

    • Qualified interpreters

    • Information is written in other languages

  • Strongly believes that health care is a human right and no one should be discriminated against or denied critical health care—including sexual and reproductive health and transgender care—for any reason. Despite the removal of Section 1557 transgender protections by the US Dept of Health and Human Services, California statewide protections remain. You will always be welcome and cared for at Borrego Health.​

If you believe that Borrego Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity, and gender expression, you can file a grievance with:

 

Patient Relations 

PO Box 2369, Borrego Springs, CA 92004 

Phone: 1-888-895-9521, Fax: (619)398-2414

Email: patientrelations@borregohealth.org.

 

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Patient Relations Office is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at 

 

https://ocrportal.hhs.gov/ocr/portal/lobby.jsf

 

By mail or phone at:

 

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD).

 

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

 

ATTENTION: If you speak Spanish, Chinese, Vietnamese, Tagalog, Korean, Armenian, Persian (Farsi), Russian, Japanese, Arabic, Punjabi, Mon-Khmer or Cambodian, Hmong, Hindi and Thai, language assistance services, free of charge, are available to you. Call 1-855-436-1234

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-855-436-1234

注意:如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-855-436-1234 CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số

1-855-436-1234

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-855-436-1234

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-855-436-1234

ՈՒՇԱԴՐՈՒԹՅՈՒՆ՝ Եթե խոսում եք հայերեն, ապա ձեզ անվճար կարող են տրամադրվել լեզվական աջակցության ծառայություններ: Զանգահարեք   1-855-436- 1234

امش یارب ناگیار تروصب ینابز تالیھست ،دینک یم وگتفگ یسراف نابز ھب رگا :ھجوت 1-855-436-1234 سامت دیریگب.

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-855-436-1234

注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-855-436-1234まで、お電話にてご連絡ください。

مقرب لصتا .ناجملاب كل رفاوتت ةیوغللا ةدعاسملا تامدخ نإف ،ةغللا ركذا ثدحتت تنك اذإ :ةظوحلم 1-855-436-1234

ਧਆਨਦਓ:ਜੇਤੁਸਪੰਜਾਬੀਬੋਲਦੇਹ,ੋ ਤਭਾਸ਼ਾਵੱਚਸਹਾਇਤਾਸੇਵਾਤੁਹਾਡੇਲਈਮੁਫਤਉਪਲਬਧਹ।ੈ 1-855-436-1234 

 

Please, take a look at the full document. It has important information regarding patients that speak other languages. 

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