Borrego Health provides high quality, comprehensive, compassionate primary health care to the people in our communities, regardless of their ability to pay. We serve these communities and adjoining regions with respect, dignity and cultural sensitivity as a medical home and safety net for essential health care and social services. Borrego Health is a non-profit 501(c)(3) Federally Qualified Health Center (FQHC) and a Federal Tort Claims Act Deemed (FTCA) facility.
"To be the community leader in improving the health of the populations in our service area. Our primary focus is the underserved, with an empowered workforce providing measurable quality and compassionate care."
To become the leader in quality and excellence in patient care for our growing service areas.
"We stand behind our actions."
Definition: The obligation of an individual or organization to account for its activities, accept responsibility for them, and to disclose the results in a transparent manner.
“We treat patients like loved ones.”
Definition: A feeling of deep sympathy and sorrow for another who is experiencing misfortune, accompanied by a strong desire to alleviate the suffering.
“We believe the time is always right to do the right thing.”
Definition: Adherence to moral and ethical principles; soundness of moral character; honesty.
“We value each person’s thoughts and needs.”
Definition: Thinking and acting in a way that shows others one cares about their feelings and well-being.
“We are dedicated to meeting our customer’s needs and expectations. ”
Definition: The act of being engaged or involved. Supportive of the goals and mission demonstrated in pride and defense of the organization. The desire to see the organization succeed and willingness to support this effort. The level of loyalty employees demonstrate.
“We stand by Borrego Health.”
Definition: A feeling of strong support for the organization. The commitment of being faithful, steadfast and true to something or someone.
“We deliver the highest quality service.”
Definition: A continuous moving target in which services provided are safe and reliable to the consumer. The act of continuous improvement in pursuit of the moving target which is above standard. Doing the right thing first, the first time and every time.
History & Milestones
Borrego Community Health Foundation (BCHF), doing business as Borrego Health, is a nonprofit 501(c) (3) organization and a recipient of a 330 (e) and (g) federal funding. Borrego Health has experienced breathtaking growth in the first decade of operation since receiving the first grant award from the Health Resources and Services Administration (HRSA) in 2002, thereby transforming the model of healthcare delivery for the organization to meet the requirements of a Federally Qualified Health Center (FQHC).
At the time of the initial award, Borrego Community Health Foundation (BCHF) operated one clinic and provided almost 7,400 visits in the community of Borrego Springs. Upon his hire in late 2004, CEO Bruce Hebets anticipated that the organization would require substantial growth in order to provide the additional revenue needed to sustain the rural community health center. This began the decade-long expansion of Borrego Health into San Diego and Riverside counties in order to provide financial stability for the organization.
As part of the growth strategy, the private practice of Dr. Keith Merrick in Julian was purchased and became part of the Borrego Health family as the Julian Medical Clinic. That same year, Borrego Health was asked by Health Resources and Services Administration (HRSA) to take over a Migrant Health Center grant from the Santa Rosa Del Valle clinics. This expanded Borrego Health into the Eastern Coachella Valley with Centro Medico Coachella and Centro Medico Oasis.
Both Telemedicine and Digital X-ray were introduced to the Borrego Health network in 2006. Telemedicine is a two-way video-conferencing technology that has allowed for the expansion of our Behavioral Health department to remote areas.
In the same year, CEO Bruce Hebets entered into an arrangement with Dr. Alfredo Ratniewski of Centro Medico Latino for the purchase of clinics in Cathedral City and El Cajon. These two clinics remain the largest clinics within the Borrego Health network, now known as Centro Medico Cathedral City and Centro Medico El Cajon respectively.
In December 2006, a new pharmacy opened at Centro Medico El Cajon but quickly outgrew the facility. Borrego Health opened the new pharmacy at 655 Palm Canyon Drive, just in time to serve evacuees pouring into town from the October 2007 firestorms sweeping through San Diego County.
An Assisted-Living facility, boutique cottages with mountain views, opened in October in Borrego Springs and received licensing from the California Community Care Licensing Division. The facility is currently a part of the Borrego Springs Medical Center network.
In 2010, Borrego Health acquired the Frugal Coyote Thrift Shoppe and Borrego Springs Children’s Center.
Borrego Health purchased the third Centro Medico Latino clinic and opened Centro Medico Escondido. This same year, Borrego Health was awarded a New Access Point Grant to open a clinic in Desert Hot Springs.
CEO Dan Anderson of Riverside Community Health Foundation (RCHF) approached Borrego Health CEO Bruce Hebets to assume operations of both Eastside Health Center and Arlanza Family Health Center in the Western portion of Riverside County.
Borrego Health expands the Desert Hot Springs clinic to a new location. The existing clinic becomes a specialty clinic for HIV and Hep C patients. The 340b program for HIV medications has produced a significant source of income for the organization. It is known as the Desert Hot Springs Specialty Clinic.
Centro Medico Escondido moved to its new 16,000 square foot location in an effort to expand services to the community. Desert Hot Springs Health and Wellness Center also opens in the city of Desert Hot Springs.
Also in 2013, Borrego Health begins Dental Contract program to expand access to dental services to Borrego Health patients. This contract program accounts for approximately 1/10th of the total revenue for Borrego Health. Borrego Health also initiates operation at Jay Hoffman Dental in the unincorporated southwestern region of Riverside County, Nuevo, California.
The fiscal Year 2013-2014, Borrego Health had over 268,000 patient visits.
Borrego Health opens both Anza Community Health Center and San Jacinto Health Center as part of a New Access Point Grant. A new mobile medical and dental unit was unveiled in western Riverside as a partnership with the First 5 Commission.
2014 brings the expansion of Centro Medico El Cajon to their new multi-story 15,000 square foot building. Centro Medico Cathedral City also expands and implements Urgent Care in 2014.
Borrego Health purchased Women’s Health practices in La Mesa and Palm Springs in an effort to create continuity of care for pregnant patients once the mother delivers. This leads to a medical contract for pediatric services to ensure newborns would come back for their care within our network. The contracts with both La Mesa Pediatrics and ACE Pediatrics speak to the future expansion of the organization.
The fiscal Year 2014-2015 ends with 375,000 patient visits and the organization boasts over 750 employees.
Strategic Planning effort leads the organization to change its brand from Borrego Community Health Foundation to Borrego Health.
The year brings innovative and creative medical home models throughout the BH network. They include the following:
Behavioral Health Integration Initiative
PCMH- Care Teams
Centro Medico El Cajon expansion
Escondido Urgent Care & X-Ray
HIV/ Hep C Service Expansion
Coachella Valley Housing Coalition Integration Proposal
Today, Borrego Health provides primary and preventive health programs to meet the special needs of the patients we serve. Without these and similar programs, many of the residents would have difficulty obtaining professional medical care.
With over 1,100 employees and a $110 million budget, Borrego Health continued to advance its mission by opening its first health center site in San Bernardino, California in July, 2016.