THE CARE YOU NEED.
WHEREVER YOU ARE!
During Coronavirus (COVID-19) outbreak, Borrego Health is making Telehealth appointments available to you. Call 1-855-436-1234 to see if your visit is eligible for Telehealth.
TELEHEALTH AND TELEPHONE SERVICES
What is Telehealth?
Telehealth is the use of digital information and communication technologies, like computers, tablets and smartphones, to access and manage your health care away from your healthcare provider’s office. These may be technologies you use from home or that your provider uses to improve or support health care services.
Why use Telehealth for a video visit with my healthcare provider?
Who can be scheduled for a Telehealth visit?
Any Borrego Health patient who has a smartphone, tablet, computer or laptop with video/audio abilities and stable internet connection. Not all your healthcare visits are appropriate for Telehealth. Your clinic can help you schedule the best type of appointment for your healthcare needs, call 1-855-436-1234 for help getting you scheduled.
How much does Telehealth cost?
There is no additional fee for a Telehealth visit versus an in-person visit. Borrego Health will work with your insurance to get these visits covered.
How to schedule a Telehealth visit with your healthcare provider?
Just three easy steps:
Step 1: Schedule a Telehealth appointment by calling your clinic to request a Telehealth visit from the comfort of your own home.
Step 2: If you are using a laptop or computer with audio and video you are good to go! If you are using a smartphone or tablet, you will download the Microsoft Teams app, no need to create an account.
Step 3: Once you schedule your Telehealth appointment, you will receive an email from us.
Click/tap the button in your confirmation email when it is time to start your video visit with your provider and join as a guest.
What to do if you get disconnected?
Simply click/tap the button to reconnect with your health care provider. If you continue having issues with connecting, your provider will call you.
Is there an alternative to Telehealth?
Yes. We can make arrangements for patients to connect via phone as well.
To find out more call your clinic today!
Call 1-855-436-1234 to see if your visit meets the criteria for a Telehealth visit.